Terms & Conditions
Commercial terms that apply to DropProof subscriptions, accounts, and services.
Last updated: August 8, 2026
1. Service Agreement
These Terms and Conditions apply to subscriptions and services supplied by DropProof. Your order form, proposal, or signed agreement may include additional commercial terms.
2. Accounts and Responsibilities
Customers are responsible for authorized users, account security, accurate data, and lawful use of the platform.
- Keep account credentials confidential and notify us of suspected unauthorized access.
- Obtain required permissions before uploading personal, customer, driver, or delivery data.
- Use the service in accordance with applicable transport, employment, privacy, and consumer laws.
3. Fees and Payment
Subscription fees, billing intervals, taxes, and payment dates are stated in the applicable order. Unless the order says otherwise, fees are non-refundable except where required by law.
4. Service and Support
We provide the platform and support services described in the applicable plan. Scheduled maintenance, third-party outages, and events outside reasonable control may affect availability.
5. Termination
Either party may terminate as allowed by the applicable order or if the other party materially breaches the agreement and does not remedy that breach within a reasonable notice period.
6. Liability
To the extent permitted by law, neither party is liable for indirect or consequential loss. Any liability limits in a signed order or service agreement take precedence over this summary.
