Privacy Policy

We collect information needed to provide, secure, and improve DropProof.

• Account and contact details such as names, business email addresses, and organization information.
• Delivery and operational data submitted by customers, including routes, drivers, orders, status events, and proof of delivery.
• Technical data such as browser type, device information, IP address, and website activity.
• Communications sent to our support, sales, or onboarding teams.

We process information to operate DropProof and meet our contractual and legal responsibilities.

• Provide, maintain, personalize, and secure the platform.
• Process deliveries, tracking events, notifications, and customer-requested integrations.
• Respond to support requests and communicate service information.
• Analyze performance and improve reliability, usability, and fraud prevention.

We do not sell personal information. We may share limited information with hosting, analytics, communications, payment, and support providers that process it under contractual safeguards.

We retain information only as long as needed for service delivery, legal obligations, dispute resolution, and legitimate business purposes. We apply administrative, technical, and organizational safeguards appropriate to the information involved.

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing. Contact dropproof2026@gmail.com to submit a privacy request.